Source: Wise, E. & Høgenhaven, D. 2008. User-driven innovation. Context and cases in the Nordic region. Oslo; NICe.
http://www.nordicinnovation.net/prosjekt.cfm?Id=1-4415-246
Keywords: Concept development, Consumer insight, Ethnographic methods, Interdisciplinary, Open innovation, Service innovation, User involvement, User needs, User-driven innovation