Moranduzzo, M. (2008). Comparing Adamello Brenta National Park (Italy) and Jotuheimen National Park (Norway): innovations and best practice. ENRI report 14/2008.
Moranduzzo, M. (2008). Comparing Adamello Brenta National Park (Italy) and Jotuheimen National Park (Norway): innovations and best practice. ENRI report 14/2008.
Tajeddini, K. (2010). Effect of customer orientation and entrepreneurial orientation on innovativeness: Evidence from the hotel industry in Switzerland, Tourism Management, Volume 31, Issue 2, April 2010, Pages 221-231
Fernández, Juan Ignacio Pulido; Cala, Antonia Sáez; Domecq, Cristina Figueroa (2011). Critical external factors behind hotels’ investments in innovation and technology in emerging urban destinations. Toruism Economics, 17, 2, 339-357
Zach, F., Gretzel, U. & Zheng, X. (2010). Innovation in the Web marketing programs of American convention and visitor bureaus. Information Technolog and Tourism. 12, 1, 47-63.
Lozada, D., Castillo, J., Salguero, A., Araque, F., Delgado, C., Noda, M. & Hernández, G. (2011). Fuzzy Logic for the Performance Assessment of the Innovation Management in Tourism. e: Fuzzy Logic for the Performance Assessment of the Innovation Management in Tourism. In Computer Aided Systems Theory – EUROCAST 2011. Springer Berlin / Heidelberg. 64-71.
Camisón, C., Monfort-Mir, V. (2012), Measuring innovation in tourism from the Schumpeterian and the dynamic-capabilities perspectives, Tourism Management, 33, 4, 776-789.
Chang, S., Gong, Y. & Shum, C. (2011). Promoting innovation in hospitality companies through human resource management practices, International Journal of Hospitality Management, Volume 30, Issue 4, December 2011, Pages 812-818
Ms. Jennifer Hussey, Dr. Mary T. Holden, Dr. Anthony Foley
and Dr. Patrick Lynch
Enhancing Professionalism through the Continuing Education of Micro and Small Tourism EnterprisesA Model for Programme Development
Available at:
Hjalager, A.-M. & Nordin, S. (2011) User-driven innovation in tourism : A review of methodologies. Journal of Quality Assurance in Hospitality & Tourism , 12, 289-315.
Jimenez-Zarco, A., Martinez, M. & Izquierdo-Yusta, A. (2011). Key service innovation drivers in teh tourism sector: empirical evidence andn managerial implications. Service Business, 5, 339-360.
Mei, X., Arcodia, C. & Ruhanen, L. (2011). A national government’s tourism innovation initiatives: A review of tourism development policies in Norway. Paper for the 2011 Cauthe conference. Adelaide
Avialable: http://espace.library.uq.edu.au/view/UQ:239384
Mei, X., Arcodia, C. & Ruhanen, L. (2011). A National Government’s Tourism Innovation Initiatives: A Review of Tourism Development Policies in Norway. Paper for 2011 Cauthe conference, Adelaide, Feb 8-11.2011
http://espace.uq.edu.au/eserv/UQ:239384/UQ239384_fulltext.pdf
Mei, X., Arcodia, C. & Ruhanen, L. (2011). A National Government’s Tourism Innovation Initiatives: A Review of Tourism Development Policies in Norway. paper for the 2011 CAUTHE conferece, Adealide, February 8-11.
Available online: http://espace.uq.edu.au/eserv/UQ:239384/UQ239384_fulltext.pdf
European Commission (2006) Innovating in Tourism: How to create a tourism learning area, Brussels.
Available at: http://www.edis.sk/ekes/NB7005099ENC_002.pdf
Nielsen, N.C., Nissen, K.A. & Just, F. (2011). Landboturisme og innovation (Rural tourism and innovation. Danish Center for Rural Research. University of Southern Denmark.
Available on:
http://static.sdu.dk/mediafiles//8/7/4/%7B874F7B9E-B6A7-4C19-8659-11DAD45457C3%7DCLFReport5.pdf
Hjalager, A.M., Konu, H., Huijbens, E., Björk, P., Flagestad, , A. Nordin, S. & Tuohino, A. (2011). Innovating and re-branding Nordic wellbeing tourism. Oslo: Nordic Innovation Center.
Downloadable from:
http://www.nordicinnovation.org/Publications/innovating-and-re-branding-nordic-wellbeing-tourism-/
The aim of this study is to draw a wider picture of what constitutes the wellbeing category of tourism in the overarching, transnational geographical context of Finland, Denmark, Iceland, Norway and Sweden.
In addition, potential exploitation of special and even unique Nordic resources and advantages will be articulated in policy considerations for the emergence and support of a Nordic Wellbeing brand. Accordingly, the joint research will achieve a more profound understanding of the driving forces that could lead to the successful development of coherent wellbeing tourism in the Nordic region.
The project involves researchers from each of the Nordic countries assigned the task to detail the innovative and entrepreneurial aspects of selected wellbeing tourism destinations. On the whole, the Nordic Wellbeing project takes an innovation perspective related to developing a particular Nordic content of wellbeing to be offered by tourism enterprises and destinations across the five Nordic countries.
The purpose of the research can be summed up in the following points:
1.To address a variety of resources of importance for the development of wellbeing tourism taking into account that the resources are both material and immaterial throughout the five Nordic countries.
2.To investigate the driving forces that motivate tourism providers to develop and launch wellbeing products and that knit together collaborative structures.
3.To participate in specific development processes in so-called laboratory areas in close collaboration with local actors. The aim here is to create unique wellbeing destination propositions based on multifaceted processes, including simultaneous collaborative measures and political emphasis that go far beyond launching slogans and financing campaigns.
4.To contribute a comparative and unifying Nordic view where Nordic wellbeing image and brand is linked to underlying factors in the Nordic context, including policies and activities in other fields with overarching symbolic value.
5.To communicate the results to local actors, to policymakers and to the research community so as to ensure a wide application of the research results.
Chang, S., Gong, Y. and Shum, C. (2011) Promoting innovation in hospitality companies through human resource management practices. International Journal of Hospitality Management, 30, 4, 812-818.
Fuglsang, L., Sundbo, J. & Sørensen, F. (2011). Dynamics of experience service innovation: innovation as a guided activity – results from a Danish survey. The Service Industries Journal, 31(5), 661-677.
Blumberg, D. (2008). Internationalisation in adventure tourism: The mobility of people, products and innovations. In T.E. Coles & C.M. Hall (Eds.), International business and tourism (pp. 167-180). London: Routledge.
Konu, H., Tuohino, A. & Komppula, R. (2010). Lake Wellness – A practical example of a new service development (NSD) concept in tourism industries. Journal of Vacation Marketing, 16 (2), 125-139.
Konu, H. & Laukkanen, T. (2010). Predictors of Tourists’ Wellbeing Holiday Intentions in Finland. Journal of Hospitality and Tourism Management, 17, 144-149.
Kuščer, K. (2011). Determining factors of mountain destination innovativeness. Paper presented at the TTRA 2011 European chapter conference: Creativity and innovation in tourism, Archamps.
Halkier, H. (2011) Tourism knowledge dynamics. In Cooke, P. , Laurentis, C., MacNeill, S. & Colinge, C. (eds). Platforms of innovation. Cheltenham Edward Elgar, 233-250.
Cooke, P. & Laurentis, C. (2011). The matrix: evolving policies for platform knowledge flows. In Cooke, P. , Laurentis, C., MacNeill, S. & Colinge, C. (eds). Platforms of innovation. Cheltenham Edward Elgar, 311-359.
Hjalager, A.-M. (2011). Strategic Innovation in Tourism Business. In Moutinho, L. (ed).
Strategic Management in Tourism. 2nd edition. CABI: Wallingsford
Kvam, G. & Stræte, E. (2010) Innovation and Diffusion – Different Roles in Developing Nature-Based
Tourism. The Open Social Science Journal, 3, 30-40. Available on:
http://www.benthamscience.com/open/tosscij/articles/V003/SI0010TOSSCIJ/30TOSSCIJ.pdf
Figueiredo, P.N., Gomes, S. & Farias, R. (2010). Innovative technological capability in firms of the tourism sector: a study of the hotels in the city of Rio de Janeiro during the 1990-2008 period,
Rev. Adm. Pública vol.44 no.5.
Avaialable on:
http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-76122010000500007
Yucelen, M. & Yigitbas, K. (2010). AN EXPLORATION OF KNOWLEDGE MANAGEMENT AND SERVICE INNOVATION STRATEGIES IN THE TURKISH HOTEL INDUSTRY. Conference paper for CHRIE 2010. Available on: http://eurochrie2010.nl/publications/111.pdf
The object of research in this thesis is guided tours as performed by tourists andguides. Partly on the basis of my personal experience as an authorized guide inCopenhagen, the guided tour is viewed as a performance in ‘dialogic interactionthat allows for improvisations and that facilitates the constructivist process’ (Bruner2005:166). The first research question is ‘How does the performance of the guidedtour develop through interaction, and is it possible to identify strategies andtactics shared by guides and tourists when one observes a range of guided tours?’However, on guided tours there may be many other actors such as drivers, tourmanagers, escorts, interpreters, waiters, custodians, police etc., all of whom enacttheir roles in the guided tour and thus have a stake in the performance. The secondresearch question is thus ‘How are roles, responsibility and power interpretedand negotiated by all the actors involved in guided tours?’With the focus on interactions, the thesis draws on Goffman’s (1974) microsociologicaltheory of people’s presentations of the self, using his theatrical metaphors.The guided tour is a tourism performance ‘on the move’, and the thesis adheresto the methodology of mobile tourism ethnography (see Haldrup & Larsen 2009).The research builds on fifty-four hours of participant observations combinedwith video recordings of seventeen guided tours in and around Copenhagen,followed by twelve interviews with seven guides, twelve tourists and one directorof an ‘incoming bureau’. The incoming data have been processed in a videoanalysis program called Advene which makes it possible to work along the linesof ‘Grounded Theory’, applying a bottom-up theory-generating approach.
Avaliable for download from the university file repository: http://rudar.ruc.dk/handle/1800/5912
Su, C.-S. (2011). The role of service innovation and customer service experience in ethnic restaurants. The Service Industries Journal, 31, 3, 425-440.
Zach, F. & Fesenmaier, D. (2009) Innovation in Tourism: The Case of Destination Marketing Organizations. e-Review of Tourism Research (eRTR), 7, 1. Available online: http://ertr.tamu.edu/attachments/049_a-7-1-1.pdf
Williams, A. M. & Shaw, G: (2011). Internationalization and innovation in tourism. Annals of Tourism Research, 38(1), 27-51
Hjalager, A.-M. (2010). Supplier-driven innovations for sustainable tourism. In Liburd, J. & Ed-wards, D. (eds): Understanding the sustainable development of tourism. Oxford: Goodfellow Publishers, 148-162.
Ottenbacher, M. & Harrington, R.J. (2007). The innovation development process of Michelin-starred chefs. International Journal of Contemporary Hospitality Management, 19, 444-460.
Sørensen, A & Sundbo, J. (eds). Cases from the experience economy. CELF and Roskilde Univerisity. (no year indicated) Available online: http://cof.ruc.dk/download/Casebook.pdf
Franchetti, J. & Page, S.J.(2009) Entrepreneurships and innovation in tourism: Public sector experiences of innovation activity in tourism in Scandinavia and Scotland. In: Ateljevic, J. & Page, SJ. (Eds) Tourism and entrepreneursip. Oxford:Butteroworth-Heinemann, 107-130.
Ole Kjaer Mansfeldt, Ellen Marie Vestager & Marie Baek Iversen (2008). Experience design in city tourism. Oslo:NICE
http://www.nordicinnovation.net/prosjekt.cfm?id=1-4415-238
Nybakk, E. &,Hansen, E. (2008). Entrepreneurial attitude, innovation and performance among Norwegian nature-based tourism enterprises, Forest Policy and Economics, 10 (7-8), pp. 473-479
Rønningen, M. (2010) Innovative processes in a nature-based tourism case: The role of a tour-operator as the driver of innovation. Scandinavian Journal of Hospitality and Tourism, 10, 3, 2010, P. 190-206
McLeod, M.T., Vaughan, D.R. & Barrow, F. (2010). Knowledge networks in the tourism sector of Bournmouth, Poole, and Christchurch conurbation. The Service Industries Journal, 30, 10, 1651-1667.
Mayer, M. (2008): „Schneller, höher, weiter“. Raumzeitliche Diffusionsmuster und wirtschaftliche Bedeutung innovativer Seilbahnanlagen in Westösterreich. In: Mitteilungen der Geographischen Gesellschaft in München 90, S. 151-187.
Published in German.
Mayer, M. (2009): Innovation as a success factor in tourism: empirical evidence from western Austrian cable-car companies. In: Erdkunde 63 (2), pp. 123-139. doi:10.3112/erdkunde.2009.02.02.
Free download available:
http://www.human.geographie.uni-wuerzburg.de/fileadmin/04140200/mitarbeiter/mayer/Mayer_2009_Innovation_in_tourism_Erdkunde_63_2_.pdf
Ottenbacher, M.C., Harrington, R.J. (2009). Institutional, cultural and contextual factors: Potential drivers of the culinary innovation process. Tourism and Hospitality Research, 9 (3), pp. 235-249.
Erkuş-Öztürk, H. (2010). The significance of networking and company size in the level of creativeness of tourism companies: Antalya case. European Planning Studies, 18 (8), pp. 1247-1266.
Jones, P. (1996) Managing hospitality innovation. Cornell Hotel and Restaurant Administration Quarterly, 37 (5), pp. 86-95
McIntyre, C. (2010). Designing museum and gallery shops as integral, co-creative retail spaces within the overall visitor experience. Museum Management and Curatorship, 25,2, 181-198.
Paget, E., F. Dimanche and J.P. Mounet. 2010. A Tourism Innovation Case – An Actor Network Approach. Annals of Tourism Research (in press).
Bråtå, H.O., Hagen, S.E., Hauge, A., Kotro, T., Orrenmaa, M., Power, D. &, Repo, P. (2009) .
Users’ role in innovation processes in the sports equipment industry – experiences and lessons. Oslo: NICe http://www.nordicinnovation.net/prosjekt.cfm?Id=1-4415-243
ABSTRACT This article examines the innovations of a tourism company in the particular context of French ski resorts. Actor-Network Theory, applied to the tourism sector, constitutes the conceptual framework of the study. The results, following a multi-methods qualitative approach, show that the company’s growth is related to the implementation of new associations between actors and non-human entities. Thanks to its “leader translator,” the company manages to interest and enrol actors in its project. The analysis helps ultimately understand how, within a tourist destination, existing resources can be reconfigured to create unique and innovative products that will ensure a company’s success.
ABSTRACT This study examines knowledge transfers amongst attractions in Cornwall, England, paying attention to the significance of spatial clustering and product similarity. It is based on in-depth interviews with tourist attraction managers and key informants in two contrasting spatial clusters. The findings demonstrate that spatial proximity, product similarity and market similarity generally facilitate knowledge transfers and innovation spillovers, at the local and the regional scales. They also show that the influences of product similarity and spatial proximity are closely related, although this is scale specific. The paper makes a contribution to the literature by studying knowledge transfer and innovations in the relatively neglected attractions sector, exploring the sources, mechanisms, and outcomes of knowledge transfer, and providing insights into the complexities of product similarity and spatial proximity/clustering.
Gyimóthy, S., Mykletun, R.J. (2009)
Scary food: Commodifying culinary heritage as meal adventures in tourism. Journal of Vacation Marketing, 15 (3), pp. 259-273.
Szilvia Gyimóthy, S & Mykletun, R. (2009) Destinations as gadgets : Co-creating a sportive identity for Voss In Metin Kozak (ed) Advances in Tourism Marketing, Sage. pp 99-110.
Hakkarainen, Maria (2008) Action Research and corporate social responsibility in Regional
Development and Innovation Activity. RECONCILIATION OF TOURISM AND TRADITIONAL LIVELIHOODS.
Conference on Regional Development and Innovation Processes
March 5th-7th, 2008, Porvoo – Borgå, Finland
Available at: http://www.congreszon.fi/@Bin/1672175/4.Action.Hakkarainen.pdf
Macchiavelli, A. (2009) Alpine tourism. Development contradictions and conditions for innovation. Journal of Alpine Research Available at: http://rga.revues.org/index843.html
Liburd, J. and A. M. Hjalager (2010). Changing approaches towards open education, innovation and research in tourism. Journal of Hospitality and Tourism Management, vol. 17, issue 1, pp. 12-20.
http://www.atypon-link.com/AAP/doi/abs/10.1375/jhtm.17.1.12
Stierand, M.; Lynch, P. (2008) The art of creating culinary innovations . Tourism & Hospitality Research, 8, 4, p337-350
Korres, G.M. (2008) THE ROLE OF INNOVATION ACTIVITIES IN TOURISM AND REGIONAL GROWTH IN EUROPE, TOURISMOS: AN INTERNATIONAL MULTIDISCIPLINARY JOURNAL OF TOURISM, 3, 1, 135-152
Available online: http://www.chios.aegean.gr/tourism/journal/vol3no1.pdf
Lawton, L. J., & Weaver, D. B. (2010). Normative and innovative sustainable resource management at birding festivals. Tourism Management, 31(4), 527-536.
European Commission (2006). Innovation in tourism. How to create af tourism learning area. A handbook. European Commission Enterprise and Industry Directorate-General Tourism Unit
Jon Sundbo & Per Darmer (eds.): Creating experiences in the experience economy, Cheltenham (Edward Elgar) 2008
Hergesell, A. & Liburd, J., (2008) EDDA as an example of Innovation for Sustainable Tourism, In Hansen, J.. EDDA as an example of Innovation for Sustainable TourismI: Innovations for Sustainable Tourism : International Case Studies. ed. Jack Carlsen ; Janne J. Liburd ; Deborah Edwards ; Paddy Forde. Sydney, Australien : Heinemann, 2008. s. 67-76
http://www.besteducationnetwork.org/books/pdf/2007/Case%20Study%20Publication%20full.pdf
Slotkin, M.H., Chambliss, K., Vamosi, A.R., Lindo, C. (2009)
Surf tourism, artificial surfing reefs, and environmental sustainability. AIP Conference Proceedings, 1157, pp. 207-220.
Racherla, P., Hu, C., Hyun, M.Y. (2008)
Exploring the role of innovative technologies in building a knowledge-based destination. Current Issues in Tourism, 11 (5), pp. 407-428.
Nikolaidis, Y., Bakouros, Y. (2009)
Innovation penetration into a region with specific features: The case of Crete, Greece. International Journal of Entrepreneurship and Innovation Management, 9 (1-2), pp. 118-138.
Mayer, M. (2009)
Innovation as a success factor in tourism: Empirical evidence from Western Austrian cable-car companies. Erdkunde, 63 (2), pp. 123-139.
Baglieri, D., Consoli, R. (2009)
Collaborative innovation in tourism: Managing virtual communities. TQM Journal, 21 (4), pp. 353-364.
Andereck, K.L. (2009)
Tourists’ perceptions of environmentally responsible innovations at tourism businesses. Journal of Sustainable Tourism, 17 (4), pp. 489-499.
Petrou, A., Daskalopoulou, I., (2009)
Innovation and small firms’ growth prospects: Relational proximity and knowledge dynamics in a low-tech industry
European Planning Studies, 17 (11), pp. 1591-1604.
Dwyer, L., Edwards, D. (2009)
Tourism product and service innovation to avoid ‘strategic drift’. International Journal of Tourism Research, 11 (4), pp. 321-335.
Larson, M. (2009)
Festival innovation: Complex and dynamic network interaction, Scandinavian Journal of Hospitality and Tourism, 9 (2-3), pp. 288-307
Hjalager, A.-M. (2009)
Cultural tourism innovation systems – the Roskilde festival, Scandinavian Journal of Hospitality and Tourism, 9 (2-3), pp. 266-287
Huang, T.-C., Lee, T.J., Lee, K.-H. (2009)
Innovative e-commerce model for food tourism products, International Journal of Tourism Research, 11 (6), pp. 595-600.
Source: Blichfeldt, Bodil S. 2005. Unmanageable place brands? Place Branding, 1(4), 388-401.
Source: Blichfeldt, Bodil S. 2007. A nice vacation: Variations in experience aspirations and travel careers. Journal of Vacation Marketing, 13(2), 149-164.
Source: Blichfeldt, Bodil S. 2008. The habit of holidays. Tourist Studies, 7(3), 249-269.
Source: Blichfeldt, Bodil S. 2008. What to do on our holiday: The case of in situ decision-making. Anatolia: An International Journal of Tourism and Hospitality Research, 19(2), 287-305.
Recent developments in information and positioning technologies, converging into portable devices offer new opportunities not only for tracking tourist movements, but also for interactive description and development of experiences. In this paper, we asses the usefulness of a small GPS-GSM device to track tourist movements on a Danish island dominated by summer house tourism, supported by a central database and Internet-based visualisation. A number of methodological challenges and their possible solutions are discussed. Of equal importance to the technical issues, found to work as expected, was the psychological and ethical issues related to recruiting participants and make them share their impressions and provide information on their in-situ decisions.
Blichfeldt, B.S. (2009). Innovation and Entrepreneurship in Tourism : The Case of a Danish Caravan Site. Pasos. Journal of Tourism and Cultural Heritage. 7, 3, 415-531.
Hall, C. M. & Williams, A.M. (2008). Tourism and innovation. London: Routledge.
Hjalager, A.-M. (2010) A review of the innovation research in tourism. Tourism Management, 31, 1, 1-12.
Source: Wise, E. & Høgenhaven, D. 2008. User-driven innovation. Context and cases in the Nordic region. Oslo; NICe.
http://www.nordicinnovation.net/prosjekt.cfm?Id=1-4415-246
Source: Sundbo, J. 1997. Management of innovations in services. The Service Industries Journal, 17(3), 432-455.
Source: Pikkemaat, B. 2005. Towards the measurement of innovation – a pilot study in the small and medum sized hotel industry. Journal of Quality Assurance in Hospitality and Tourism, 6(3/4), 89-112.
Source: Pikkemaat, B. 2008. Innovation in small and medium-sized enterprises in Tyrol, Austria. Entrepreneurship and Innovation, 9(3), 187-197.
Source: Limburg, B. 2008. Innovation in pop festivals by cocreation. Event Management, 12, 2, 105-117.
Source: Laws, E. 2004. Improving tourism and hospitality services. Wallingsford: CABI.
Source: Kulturministeriet. 2009. Reach Out. Inspiration til brugerinddragelse og innovation i kultures verden. København; Kulturministeriet.
http://www.kum.dk/graphics/kum/Netpub/Reach%20Out/Reach_Out/pdf/ReachOut_Web.pdf
Source: Hughes, M. 2008. Ecocean. In Carlsen, J., Liburd, J., Edwards, d. & Forde, P. (eds.) Innovation for Sustainable Tourism. International Case Studies BEST Education Network, 27-36.
http://www.besteducationnetwork.org/books/pdf/2007/Case%20Study%20Publication%20full.pdf
Source: Hjalager, A-M. 2009. The Roskilde Festival as a tourism innovation system. Scandinavian Journal of Tourism and Hospitality Management, 9, 3/4, 266- 287.
Source: Hall, C.M., S. Gössling & Weaver, D. B. 2008. Sustainable tourism futures: Perspectives on systems, restructuring and innovations. In Gössling, S. Hall, C. M. & Weaver, D. B.: Sustainable tourism futures: Perspectives on systems, restructuring and innovations. London: Routledge. 1-18.