S ‘Baggers lets the food bowls travel on metal tracks at high speed from the kitchen high up under the ceiling and spiraling down to the table of the customer. No waiter involved. The order is placed on a touch screen, a screen which also provides detailed information about the food, lets the customer rate the quality, and organizes the payment. The food is ambitious, and the experience is extraordinary, and s’Baggers is breaking the roles of high gastronomy, showing that the “human factor” is not as necessary as we may believe. The set-up saves costs, but it is also an entertaining product innovation.

Here is a video of the food supply mechanism:

 

Here is an interview with the proprietor (in German):

There is also a BBC video about ‘SBaggers here

More videos and information at www.sbaggers.de

Keywords: automation, rationalisation, robot

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This entry was posted by Anne-Mette Hjalager on Friday, January 2nd, 2009 at 2:06 pm and is filed under Innovation cases. You can follow any responses to this entry through the RSS 2.0 feed.