Visually impaired hotel guest? This might be a challenge. Scandic Hotels are addressing it. Small things make life easier for the disabled. For example the key card which has a hole in it to indicate which side is up. The hole is placed where you naturally put your thumb and index finger.
Scandic Hotels has adopted a comprehensive ethical code of conduct, and the and the implementation of the key card is one small, but important issue. The ethics has conduct has crucial image value.